Returns & Refunds

Request a return

Before mailing an item, contact us with your order number, the product and the reason for the return. We will provide instructions and the applicable return address. The business contact address listed here is for correspondence.

Preparing your item

Protect shelf surfaces and corners in the package and keep the mounting hardware together.

Report any damaged, defective or incorrect item when you contact us. This policy preserves rights under applicable law.

Review and refund timing

Return requests are reviewed using the order information and the item’s condition. After an authorized return is received and inspected, we will notify you of the outcome and issue any approved refund. The date a refund appears on your account depends on your payment provider and bank.

The return window, return shipping charges and review estimates will be published when confirmed. For an unshipped order cancellation, see our shipping policy.