Shipping Policy
Shipping Questions
For order support, contact us using the details below.
3904 N. Druid Hills Road, Decatur, GA 30014+1 (404) 461-7724
[email protected]
Shipping areas and charges
Standard shipping is free ($0.00) for eligible addresses in the contiguous 48 states and Washington, D.C. No online shipping rate is offered for Alaska, Hawaii, Puerto Rico, or APO/FPO addresses.
Processing, transit and tracking
Ordering is currently unavailable. Dispatch location, carrier, tracking method and processing and delivery estimates will be provided when ordering opens. Business days are Monday through Friday, excluding U.S. federal holidays. Transit begins after the carrier accepts the package.
Shipping delays and cancellations
For orders subject to the FTC Mail, Internet, or Telephone Order Merchandise Rule, we will ship within the stated shipment time or, if none is stated, within 30 days after receipt of a properly completed order. The 30-day rule concerns shipment.
If we cannot ship by the applicable deadline, we will notify you, provide a revised shipment date or explain that a date is unavailable, and offer the choice to consent to the delay or cancel. If you cancel an unshipped order, we will issue a prompt refund as required by applicable law.